OurTime Privacy Policy: Safeguarding Your Personal Information

Introduction and General Provisions

Welcome to ourtime. This Privacy Policy outlines our commitment to protecting the privacy of individuals who visit our website, use our mobile application, or engage with our services. We are dedicated to handling your personal data with care, transparency, and in compliance with applicable data protection laws.

By accessing or using ourtime, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with these terms, please discontinue use of our services.

What Data We Collect

To provide you with a personalized and effective dating experience, we collect various types of information, including:

• Account Information: Data you provide during registration, such as your name, email address, date of birth, gender, and preferences.
• Profile Details: Information you choose to share on your profile, including photos, biography, interests, lifestyle choices, and relationship goals.
• Activity Data: Details about your interactions on our platform, such as likes, messages, searches, and profile views.
• Technical Information: Automatically collected data including IP address, device type, browser information, and operating system.
• Communication Records: Correspondence between you and ourtime, including customer service inquiries and feedback.
• Payment Information: If you choose a premium subscription, we collect billing details necessary to process transactions. Note that full payment card details are handled by our secure third-party payment processors.

How We Use Your Data

We use the information we collect for specific, legitimate purposes to enhance your experience and operate our service effectively:

• To create, maintain, and secure your account.
• To personalize your experience by suggesting compatible matches and relevant content.
• To facilitate communication between members in a safe and respectful environment.
• To process transactions and manage your subscription.
• To improve our platform, develop new features, and conduct research.
• To communicate with you about service updates, security alerts, and promotional offers (where you have consented).
• To ensure the safety and integrity of our community by detecting, preventing, and addressing fraud, abuse, or violations of our terms.

Sharing Data with Third Parties

We do not sell your personal information. We may share your data in the following limited circumstances:

• Service Providers: With trusted partners who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support), under strict confidentiality agreements.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Safety and Rights: To protect the rights, property, or safety of ourtime, our users, or the public.
• Business Transfers: In connection with a merger, sale, or transfer of assets, where user information may be part of the transferred assets. Users will be notified via email and/or a prominent notice on our website of any change in ownership or uses of personal information.

Any third party with whom we share data is contractually obligated to use it only for the purposes we specify and to protect it in accordance with this policy.

Data Protection

We implement a variety of technical and organizational security measures designed to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take steps to protect your account, such as choosing a strong password and keeping your login credentials confidential.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to correct inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data under certain conditions.
• Restriction/Objection: The right to restrict or object to our processing of your data.
• Portability: The right to receive your data in a structured, commonly used format.
• Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We will respond to your request in accordance with applicable law.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information, please see our dedicated Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the bottom of this page will indicate when the latest revisions were made.

We encourage you to review this policy periodically. Continued use of ourtime after any changes constitutes your acceptance of the updated policy. If we make material changes, we will provide a more prominent notice, such as an email notification or a banner on our website.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

Postal Address: Data Protection Officer, ourtime, 123 Connection Lane, Suite 500, San Francisco, CA 94107, USA

We are committed to working with you to resolve any concerns you may have about privacy and data protection.